Premium Wireless

Connecting to your wireless network
Once you have downloaded and installed the Play-Fi app on your device (phone/tablet/computer) you will then need to connect your PW to the network. Make s...
Sat, 8 Jun, 2019 at 11:57 PM
How do I perform a network reset on my PW device?
Hold down the power button until the mute button begins to blink. Once it starts blinking, release the power button and your PW device will reboot.
Wed, 17 Oct, 2018 at 3:18 PM
I want to use WPS with my Apple Extreme router, how do I do it?
On an OSX computer Locate “Utilities” on your Apple computer Open the “Airport Utility” app by double clicking On the toolbar at the top of the screen s...
Wed, 17 Oct, 2018 at 3:20 PM
How do I put my Play-Fi device into discovery mode?
There are four methods of discovering your Play-Fi device: WPS, Standard Wireless, Hardwired, and Airplay (compatible Apple devices only) Pressing and hol...
Wed, 17 Oct, 2018 at 3:21 PM
Play-Fi app cannot find device
Verify your wireless network is functioning correctly. You may need to restart your router. If the WiFi LED is solid indicating a connection   Try restar...
Wed, 17 Oct, 2018 at 3:33 PM
I was listening in multiple zones, I turned off one and they all stopped. Why?
The Play-Fi system assigns the first PW you select as the “Primary Zone” for the music stream. It controls the stream and syncs the audio between the other ...
Wed, 17 Oct, 2018 at 3:33 PM
Connection to device lost
Try restarting the app and PW device, finally please ensure the wireless network is working correctly by power cycling your router. If the PW does not rea...
Wed, 17 Oct, 2018 at 3:34 PM
My PW sometimes drops off the network or the music pauses
Likely the wireless network strength is low at the location of the PW, or there is something causing interference. Make sure the PW is positioned away fr...
Wed, 17 Oct, 2018 at 3:36 PM
I purchased a new router and now my PW won’t connect
Most likely the PW is still looking for your old network, performing a network reset followed by a power cycle should clear the memory and allow your device...
Wed, 17 Oct, 2018 at 3:37 PM
Sometimes my app has to search for my PW device
Assigning a static IP is a relatively simple way to make sure that your app is always able to locate your PW device. Every router is different but there a...
Wed, 17 Oct, 2018 at 3:37 PM