Once you have downloaded and installed the Play-Fi app on your device (phone/tablet/computer) you will then need to connect your PW to the network. Make s...

Hold down the power button until the mute button begins to blink. Once it starts blinking, release the power button and your PW device will reboot.

On an OSX computer Locate “Utilities” on your Apple computer Open the “Airport Utility” app by double clicking On the toolbar at the top of the screen s...

There are four methods of discovering your Play-Fi device: WPS, Standard Wireless, Hardwired, and Airplay (compatible Apple devices only) Pressing and hol...

Verify your wireless network is functioning correctly. You may need to restart your router. If the WiFi LED is solid indicating a connection   Try restar...

The Play-Fi system assigns the first PW you select as the “Primary Zone” for the music stream. It controls the stream and syncs the audio between the other ...

Try restarting the app and PW device, finally please ensure the wireless network is working correctly by power cycling your router. If the PW does not rea...

Likely the wireless network strength is low at the location of the PW, or there is something causing interference. Make sure the PW is positioned away fr...

Most likely the PW is still looking for your old network, performing a network reset followed by a power cycle should clear the memory and allow your device...

Assigning a static IP is a relatively simple way to make sure that your app is always able to locate your PW device. Every router is different but there a...